Reviews

Over the past 10+ years, we’ve helped homeowners, landlords, shop owners and property managers across South East London secure their properties quickly and safely after break-ins, smashed glass, storms, fires and other emergencies.

All work is carried out by experienced, DBS-checked technicians, fully insured, using robust plywood or OSB boarding, anti-tamper fixings and, where needed, temporary steel doors and steel security screens. Below is a selection of genuine feedback from clients across the SE postcodes.

What Our Customers Say

“Our front room window was smashed in the early hours in Catford. They were calm on the phone, turned up with all the materials and had everything securely boarded without damaging the surrounding frame. The photos and invoice were accepted by our insurer with no issues.”
Sarah M., Catford

“Someone kicked in the communal door to our block in Lewisham. The engineer explained the options, installed a temporary secure door and made sure residents could still get in and out safely. Very professional and reassuring.”
James R., Lewisham

“Our shop window on Rye Lane was smashed during a disturbance. They provided emergency shopfront boarding, swept up all the broken glass, and left the shop safe so we could trade again the next day. They also coordinated timings with our glazier which made things much easier.”
Aisha K., Peckham

“We manage several rental properties around Greenwich and Woolwich. This team has become our go-to for emergency boarding up – they’re quick to respond, tidy, and the documentation they provide keeps both tenants and insurers happy.”
Martin D., Greenwich

“After a storm ripped tiles off the roof and damaged a skylight in Forest Hill, they boarded and weatherproofed the opening the same day. They worked safely, explained what the roofer would need to do next, and left the interior protected from further water damage.”
Louise P., Forest Hill

“Our empty commercial unit near Elephant and Castle kept attracting intruders. The team installed steel security screens and a temporary steel door with anti-tamper fixings. It’s been secure ever since, with controlled access only for us and our contractors.”
Daniel S., Elephant & Castle

“We had a burglary at our house in Brockley – smashed back door, broken glass everywhere. They secured the doorframe, boarded up the damaged glass and talked us through what to tell the insurance company. Having clear, itemised paperwork really helped.”
Emily T., Brockley

“Vandals broke several windows at our community centre in Camberwell. The engineers boarded everything neatly, kept fire exits usable and came after hours so we didn’t have to cancel daytime activities.”
Reverend Paul H., Camberwell

“As a facilities manager looking after multiple offices in Southwark and Bankside, I need reliable contractors. Their 24/7 emergency boarding up service has been excellent – quick risk assessments, RAMS when required, and solid workmanship.”
Nicola F., Southwark

“Following a small kitchen fire in our flat in Deptford, the door and window had to be removed by the fire brigade. They came out, boarded everything, and made sure the property was secure without blocking vital ventilation. Very considerate.”
Ollie W., Deptford

Why Local Customers Recommend Us

Customers across South East London often mention the same key points when they review our service:

  • Fast, calm response in emergencies
    Whether it’s a smashed window in Woolwich, a damaged door in Sydenham or a broken shopfront in Bermondsey, clients value that we offer out-of-hours, same-day and 24/7 emergency boarding up.

  • Non-destructive securing wherever possible
    We focus on non-destructive securing – fixing boards to existing frames, reveals and structures so that follow-on repairs are easier. Only where there is serious structural damage or safety risk do we have to use more invasive methods, and this is always explained on site.

  • Quality materials and secure fixings
    Reviews regularly highlight the sturdiness and neat finish of our work. We typically use:

    • Structural-grade plywood or OSB, usually 11–18mm thick depending on the opening
    • Anti-tamper fixings that cannot easily be removed from the outside
    • Optional temporary steel doors or steel security screens for higher-risk or vacant properties

  • Clear communication and documentation
    Clients appreciate that we:

    • Explain options and costs clearly before starting
    • Provide time-stamped photos of the damage and the completed boarding
    • Issue an itemised invoice and a brief statement of works, which supports home, landlord and commercial insurance claims

    You can read more about how we help with claims on our dedicated page for insurance support.

  • Experienced, vetted technicians
    Our team has over a decade of experience securing homes, shops, offices, schools and vacant properties across the SE postcodes. All attending technicians are DBS-checked and our work is covered by public liability insurance for your peace of mind.

Residential Customers

Many of our reviews come from homeowners and tenants in areas like Eltham, Hither Green, Plumstead, Abbey Wood and Dulwich who need fast residential boarding up after an unexpected incident.

Typical feedback from residential clients mentions:

  • Respectful, friendly engineers who understand that a break-in, vandalism or storm damage can be very upsetting
  • Careful boarding that keeps children and pets safe from broken glass and sharp edges
  • Clear advice on next steps, including locking arrangements and when to contact your insurer

If you’re a homeowner, tenant or landlord, you may find our page on residential boarding up in South East London helpful for understanding the options available.

Commercial & Shopfront Customers

Shop owners, restaurants, offices and other commercial clients across South East London – from Greenwich Peninsula and New Cross to South Bank and Vauxhall – often call us after:

  • Break-ins and attempted burglaries
  • Ram-raid or vehicular impact damage
  • Vandalism to large shopfront windows or glazed doors

Commercial reviews frequently mention:

  • Our ability to attend out of hours to minimise disruption
  • Coordination with alarm companies, shutter firms and glaziers
  • Clear RAMS (risk assessments and method statements) when required by building managers

For more detail on how we secure business premises, see our page on commercial boarding up in South East London or our dedicated service for shopfront boarding.

Vacant & Void Properties

Landlords, housing associations, councils and property managers regularly review our work on vacant property boarding, especially around areas such as Thamesmead, Woolwich, Rotherhithe and Sidcup.

Feedback from these clients usually highlights:

  • Medium-term solutions such as Sitex-style steel security screens and temporary steel doors
  • Use of anti-tamper fixings to prevent easy removal by intruders
  • Practical access arrangements for contractors, viewings or inspections

If you manage an empty or void property, you may wish to read more about our vacant property boarding in South East London.

Emergency Situations Mentioned in Reviews

Many reviews come from customers who contacted us during or immediately after a stressful event. These include:

Across all of these situations, customers often mention how reassuring it is to have experienced, calm professionals take control of securing the property.

Our Service Standards

From the feedback we receive, there are a few consistent themes that guide how we work:

  • Safety first – for you, your family, staff, residents and the public
  • Non-destructive methods first – we preserve existing frames and structures wherever possible
  • Tidy workmanship – clean boarding lines, no unnecessary damage, removal of loose glass and debris
  • Insurer-friendly paperwork – clear, itemised and time-stamped
  • Transparent process – you know what we’re doing, why, and what it will cost before we begin

If you would like an overview of everything we offer, you can explore our full range of boarding up services in South East London.

How to Leave a Review

If we’ve recently secured your property and you’d like to share your experience, your review helps other people in South East London choose a reliable emergency boarding up service when they need it most.

When leaving feedback, it can be useful to mention:

  • The type of property (e.g. flat, terraced house, shop, office, vacant building)
  • What happened (burglary, vandalism, storm, fire, accidental breakage, etc.)
  • The area or neighbourhood (for example, Abbey Wood, Bermondsey, Crystal Palace, New Cross)
  • How quickly you were attended to and how clearly everything was explained
  • Whether the documentation provided was accepted by your insurer

You can also contact us directly if you’d like to discuss our work or request copies of photos or paperwork for your records.

Thinking of Using Us? What to Expect

If you’re reading these reviews because you’re deciding who to call, here is what you can expect when you get in touch:

  1. Initial call

    • We’ll ask what has happened, where you are and whether there are any immediate safety issues.
    • For urgent situations, we’ll prioritise you as part of our 24/7 emergency service.

  2. On-site assessment

    • Our technician will assess the damage, explain your options and confirm the cost before starting work.
    • Where appropriate, we will use non-destructive securing methods and choose the right thickness of plywood or OSB.

  3. Boarding up and securing

    • Openings are boarded using anti-tamper fixings, with care taken not to block necessary escape routes.
    • For high-risk or vacant properties, we can install temporary steel doors or steel security screens.

  4. Documentation and next steps

    • You will receive photos, an itemised invoice and a simple statement of works, ideal for use with your insurer.
    • If relevant, we’ll explain how follow-on glazing, door replacement or roofing work can be arranged.

For more detail on how our service is priced, see our guide to boarding up prices in South East London, and if you are making a claim, our page on insurance support for boarding up explains the paperwork we provide.

Need help now? Call 020 4538 1506 or Email us.

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